Your questions - Health & special assistance
Crutches, walking sticks, walkers, syringes, oxygen tanks, concentrators and ventilators are allowed in the cabin. If you use syringes, remember to follow the necessary safety procedures when handling and disposing of used tubes. You must show a prescription for these syringes to complete the airport security screening process. Concentrators and ventilators must respect the authorized maximum size for hand baggage: 115 cm / 45 in (height + length + width).
Medical-use syringes are authorized in the cabin with a prescription. You must present the prescription at security. You are entirely responsible for the use of syringes. Do not leave used syringes on board. Please remember to place them in a secure container after use.
Malaria is caused by a parasite called Plasmodium, transmitted by mosquitoes. The parasite attacks red blood cells, thus causing high fevers in humans.
For more information, see the World Health Organization website
Before your departure, please make sure you are familiar with the regulations and entrance formalities in force at your destination (visa and vaccinations). Some countries require a passport that is valid several months beyond the expected return date. In addition, a return ticket or proof that you will exit the country may also be requested. There are special requirements for passengers traveling to the United States. For further information, please contact the American Embassy website. Some countries require that international airline companies transmit all or part of their passengers personal information.
You should ask for your doctor's advice, in particular, if you:
- are undergoing medical treatment,
- suffer from chronic illness,
- have recently been hospitalized,
- are pregnant.
Would you like to request assistance for your return flight due to an accident that occurred during your trip? Don’t hesitate to contact Saphir, the Air France service dedicated to passengers with reduced mobility (even those experiencing temporary loss of mobility). Both at the airport and on board, you will receive the help you need for a completely safe trip. If you purchased travel insurance, remember to inform the insurance company of your accident in order to receive coverage.